mposun Casino & Sportsbook Data Care
This page describes what we collect when you use mposun and how we keep that data protected. We operate an online gaming and sportsbook platform available where local law permits, and we take your privacy seriously across every interaction — from account creation through deposit, withdrawal, and gameplay.
We at mposun collect personal information only to deliver our services: account verification, payment processing, fraud prevention, and customer support. We do not sell your data to third parties, and we do not share it beyond what is necessary to operate the platform or comply with legal obligations in your jurisdiction.
Our approach is transparent. This policy sets out exactly what we collect, how long we keep it, who can access it, and what rights you have. If you have questions about your data or how we handle it, our support team can assist you during business hours.
What we collect on mposun
We collect information in three categories: account data, transaction data, and behavioural data.
Account data includes your name, email address, phone number, date of birth, and residential address. We require this to verify your identity, comply with anti-money-laundering rules, and contact you about your account. We also collect your username and password (encrypted) to secure your login.
Transaction data covers every deposit, withdrawal, and bet you place on mposun. We record the amount, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), timestamp, and outcome. This data helps us settle disputes, detect fraud, and provide you with account statements.
Behavioural data includes which games you play, how long you spend on each session, and which markets you view (Liga 1, Piala AFF, Champions League, or live-dealer tables). We use this to improve our platform, personalise your experience, and detect unusual activity that might indicate account compromise.
How we use your data
We use your data for six core purposes:
- Account management: Creating your account, verifying your identity, and managing your profile on mposun.
- Payment processing: Processing deposits and withdrawals through your chosen payment method and reconciling transactions with our payment partners.
- Fraud and security: Detecting suspicious activity, preventing account takeover, and protecting mposun from abuse.
- Customer support: Responding to your inquiries, resolving disputes, and providing assistance during business hours.
- Legal compliance: Meeting obligations under anti-money-laundering, tax, and gambling regulations in jurisdictions where we operate.
- Platform improvement: Analysing how users interact with mposun to improve game selection, payment options, and user interface.
Third-party processors and data sharing
We share your data with external partners only when necessary to deliver mposun services:
- Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and your bank (online payment, e-wallet, mobile banking, local payment) receive your transaction details to process deposits and withdrawals.
- Identity verification services: Third-party KYC providers may receive your name, address, and ID number to verify your identity.
- Hosting and analytics: Our servers may sit outside your jurisdiction (typically in Southeast Asia or Europe). Google Analytics and similar services receive anonymised traffic data.
- Legal authorities: We may disclose your data if required by court order, law enforcement, or regulatory bodies in jurisdictions where we operate.
Your data is encrypted in transit and at rest
We use industry-standard TLS encryption for all connections to mposun and encrypt sensitive fields in our database. However, no system is completely secure; we cannot guarantee absolute protection against all threats.
Your rights and data retention
You have the right to access, correct, or request deletion of your personal data held by mposun. To exercise these rights, contact our support team with your account details and a clear description of your request. We will respond within 30 days where legally required.
We retain your account data for as long as your account is active, plus seven years after closure (to comply with anti-money-laundering and tax regulations). Transaction records are kept for the same period. Behavioural data (game history, session logs) is typically deleted after two years unless we need it for dispute resolution or fraud investigation.
If you believe mposun has mishandled your data, you may lodge a complaint with your local data protection authority. We also welcome direct contact; our support team can escalate data concerns to our privacy officer.
Our services are available only where applicable law permits. If you access mposun from a jurisdiction where online gaming is prohibited, you are responsible for verifying compliance with local law. We reserve the right to suspend or close accounts that violate our terms or applicable regulations.